Privacy Policy
We keep data handling simple and transparent. This page describes what we process, why, and how you stay in control.
1. Overview
This policy explains what personal data HCSA NET processes when you visit our website or contact us, why we process it, and what control you have over it. We collect as little as possible and keep it only as long as it is useful.
2. Data we collect
We process the information you send us directly — such as your name, email address, phone number, and the contents of your message — along with basic technical data generated by your browser, including IP address, device type, and pages visited.
3. How we use your data
Your data is used to respond to enquiries, deliver and support agreed services, maintain the security and stability of our systems, and understand in aggregate how the website is used. We do not sell personal data, and we do not use it for automated decision-making.
4. Cookies
We use essential cookies and local storage to remember your preferences — including your cookie choice — and optional analytics cookies that help us see which pages are useful. You can accept or decline optional cookies in the banner shown on your first visit, and you can clear them at any time through your browser settings.
5. Legal basis
We rely on your consent for optional cookies and marketing communication, on the performance of a contract for service-related processing, and on our legitimate interest in operating a secure and functional website for essential technical data.
6. Sharing and processors
We may share limited data with service providers that host our infrastructure, deliver email, or provide analytics. These providers act on our instructions and are bound by confidentiality obligations. We disclose data to authorities only where legally required.
7. Retention
Enquiry correspondence is retained for as long as needed to handle your request and any resulting relationship. Technical logs are kept for a short period for security and diagnostic purposes, then deleted or anonymised.
8. Security
We apply access controls, encryption in transit, regular updates, and monitoring to protect personal data. No system is perfectly secure, but we treat incidents seriously and respond promptly if data is affected.
9. Your rights
You may request access to your data, correction of inaccuracies, deletion, restriction of processing, or a copy in a portable format. You may also withdraw consent at any time. Send requests to info@hcsa-net.com and we will respond within a reasonable period.
10. Changes to this policy
We may revise this policy as our practices or the law change. The version published here is always the current one.
11. Contact
For any privacy question, write to info@hcsa-net.com or use the postal address listed in the footer of this site.